Have questions regarding orders, replacements, sizing, or tracking? Our support team is here to assist.
For tracking, a cancellation, or a replacement:
[email protected]Response within 24 hoursMonday to Saturday
10:00 AM – 7:00 PM IST
Aurevra Brand Operations
Ghaziabad (UP), India - 201001
Track live status using your Order ID or registered 10-digit mobile number.
Standard delivery takes 2 to 4 business days across all metro cities in India. Remote locations may take 4 to 6 business days.
As soon as your order ships, you receive an SMS and email with live courier tracking details. You can also track anytime on our Track Order page.
Cancel within 24 hours for a 100% refund. After that the window closes. A delivered piece can be replaced within 3 days only if it is unused, unwashed, and the product allows a replacement. That is not a refund. Some pieces have no replacement. Cash on delivery is not accepted.
Address changes can be requested within 2 hours of placing the order by contacting our support team via email or form above.